Shipping policy

Order Processing Time

All orders are processed within [1–3 business days] (excluding weekends and holidays) after you receive your order confirmation email. During high order volume periods, launches, quality-control holds, or supplier/carrier constraints, processing times may be extended. In rare instances, processing may take up to 30 days before shipment. If your order is affected by an extended processing time, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates begin after your order has been processed and may vary depending on your location and the shipping method selected.

Estimated Delivery Times (after processing):

  • United States: [2–5 business days]

  • Canada: [5–10 business days]

  • International: [7–21 business days]

Delivery delays can occasionally occur due to factors outside our control (carrier delays, weather, customs, etc.).

Free Shipping (If Applicable)

We may offer free shipping promotions from time to time. If available, eligibility and requirements will be shown at checkout and/or on-site.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with your tracking number. Tracking updates may take [24–48 hours] to appear after the label is created.

If you don’t receive tracking details within [3 business days] of your order shipping notification, please contact us at Aistribusiness@gmail.com

Shipping Carriers

We ship using [USPS/UPS/FedEx/DHL/other carriers] depending on your location and the shipping method selected at checkout.

Address Accuracy

Please ensure your shipping address is accurate and complete before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error after placing your order, contact us immediately at [support@yourdomain.com]. Address changes are not guaranteed once an order has been processed.

Returned to Sender / Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal, or being marked undeliverable, we will contact you to arrange reshipment. Reshipping fees may apply.

Lost, Stolen, or Missing Packages

Once an order has been handed to the carrier, shipping timelines and delivery are handled by the carrier.

If tracking shows Delivered but you have not received your package:

  • Check around your delivery location and with neighbors/household members

  • Contact your local carrier office with your tracking number

  • Then contact us at Aistribusiness@gmail.com and we’ll help where possible

We are not responsible for stolen packages, but we will do our best to assist with carrier claims or next steps.

Damaged Items

If your order arrives damaged, please email us within [48 hours] of delivery at Aistribusiness@gmail.com with:

  • Your order number

  • Photos of the damaged item(s) and packaging

We’ll review and work with you on a replacement or other resolution as applicable.

International Shipping (If Applicable)

International customers may be responsible for customs duties, taxes, and import fees depending on their country. These charges are not included in the item price or shipping cost and are the customer’s responsibility.

Customs processing times may affect delivery estimates.

Changes to This Policy

We may update this shipping policy from time to time. Changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions about shipping, contact us at:
Email: Aistribusiness@gmail.com
Business Hours: [Mon–Fri, 9am–5pm PST]